Frequently Asked Questions

Get answers to common questions about Detangling Service.

Session length depends on hair length and tangle level. Short sessions can be 20 to 30 minutes, while severe matting may require an hour or more. We'll give an upfront estimate during the assessment and proceed at a comfortable pace.

Our stylists prioritize gentle, slow techniques and use slip agents to reduce pulling. Most children experience little to no pain; severe matting might cause brief discomfort. We stop if a child is distressed and offer alternatives, breaks, or trimming if needed.

We assess matting severity, apply conditioning treatments and detangling solutions, and gently work from ends toward the roots. In extreme cases we discuss trimming or partial detangling to protect scalp health, always prioritizing your child's comfort and safety.

Yes. We provide a brief on-site consultation to evaluate hair condition, discuss pricing, and outline the detangling plan. This helps set expectations and determine whether extra time or follow-up care will be needed for optimal results.

Arrive with dry or lightly damp hair, and avoid tight hairstyles that worsen knots. Bring a favorite toy or snack to comfort your child. If your child has allergies or sensitivities, inform us so we can select appropriate products and avoid reactions.

Pricing depends on hair length, density, and tangle severity; simple detangles have lower fees, while extensive mat removal requires more time and higher pricing. We'll provide an estimate after assessment and accept common payment methods, including cards and contactless options.